Student Enquiries

Back to home

Student Enquiries

Academic Support for Current Students

Academic Support for Current Students

Information and guidance about the academic support available to you.

Industrial Action: General Information

What is industrial action?

Why are University colleagues going on strike?

When will the proposed strike action take place?

Will my school be affected by strike action?

What is the University doing to minimise the impact of the industrial action on students?

What support arrangements will be available to students during the industrial action?

See more

Industrial Action: Attendance

If a class is cancelled in advance due to industrial action, do students still log their attendance (recognising that the cancellation may come direct from their lecturer or via the school office)?

How will my attendance be monitored during the industrial action?

I’m an international student. Will the strike action affect my visa status?

What should I do if I feel uncomfortable crossing the picket line?

Who can join the picket line?

See more

Industrial Action: Financial Concerns

Can I get a refund of my travel costs if I arrive at University to find my lectures/seminars are cancelled due to strike action?

How do I get a fees refund?

What happens with the money the University makes from pay withheld from colleagues who strike?

Industrial Action: Compensation

The compensation payment I have been offered is not enough to recognise the disruption caused to my studies by the industrial action. How can I claim further compensation?

I have not been offered a payment but I feel like I should have received compensation as a result of disruption to my studies caused by the industrial action. How can I claim compensation?

I have received a compensation offer, but it does not cover all the modules that were affected. How can I request additional compensation?

Industrial Action: Teaching, Learning and Assessment

Can trade unions share promotional materials on teaching platforms or in lectures?

If my classes are cancelled due to the industrial action and not re-scheduled, how can I be assessed on my knowledge in the end of year examinations?

Will my work be marked if my lecturers are on strike - how will this affect me?

Will I be entitled to an extension for my dissertation, research project or other submission of work if the deadline falls within the strike period?

What if my supervisor does not attend a meeting on my dissertation or final year project due to industrial action?

Will my examinations and assessments still take place?

See more

Industrial Action: Academic Progress and Results

I have a disruption flag against one of my modules in NESS, what does this mean?

What is a 'no detriment' approach?

Will the 'no detriment' approach be applied to all degree programmes?

I have marks missing as a result of the industrial action. How will my module marks change once all component marks have been received?

I have a module that is deemed to have passed. Can I resit the module?

What if my modules that have been impacted by marking delays due to the industrial action require resits? Can I still register for the next academic year?

What will happen if once a missing assessment is marked it is found to contain an assessment irregularity, e.g. plagiarism? Will it still be covered by the ‘no detriment’ approach?

When will the missing marks be available/my degree classification be confirmed?

I have received an interim award, what does this mean? Can I still graduate?

What can I do if I am an exchange/study abroad student who needs the credits from my semester/year abroad to graduate/progress at my home institution and my marks are delayed?

How will the University support me to progress onto further study or to secure employment/ an internship opportunity if my marks are missing and/or my degree classification is not confirmed?

See more

Industrial Action: Reporting and Complaints

How should I notify my school of issues that have affected me during the Industrial Action?

What should I do if I feel the Industrial Action has had a serious detrimental impact on my studies or my assessments?

How do I appeal against an academic decision/my interim classification?

Industrial Action: Postgraduate Research (PGR) Students

I am a postgraduate student that teaches/demonstrates. My session has been cancelled due to strike action, will I still be paid for the work planned?

I am a postgraduate research student and my thesis submission deadline is approaching (during the industrial action), do I still need to submit my thesis by my deadline and will it be examined?

What if my postgraduate research supervisor does not attend a supervisory meeting due to industrial action?

What is the University doing to support PGR students during the Industrial Action period?

My thesis submission deadline is approaching and I have not received feedback from my supervisor/s on my thesis.

Will my oral examination be impacted if one of my examiners is taking part in Industrial Action?

My Project Approval (PA) or Annual Progress Review (APR) is coming up and I have not received feedback from my supervisor/s.

Will my Project Approval (PA) or Annual Progress Review (APR) be impacted if Panel members are taking part in Industrial Action?

What would happen if my Project Approval (PA) or Annual Progress Review (APR) is delayed into the next academic year?

What will happen if a member of my supervisory team is leaving the University through Voluntary Severance?

See more

Teaching

Who can I ask for help if I have a question about my studies?

How do I access Canvas virtual learning environment?

What can I do if I don't have access to computer facilities or internet connection required to complete my studies?

How can I access In-Sessional English Language Support?

If I choose to interrupt my studies, will I be able to do my preferred dissertation project or go on placement once I return to my studies?

Do I have to physically attend a graduation ceremony to graduate?

See more

Research students

What is an Interruption of Studies for PGR students and what impact does it have on my research degree studies?

I am a Student Visa holder PGR student, can I apply for an Interruption of Studies?

What do I do if I wish to conduct primary research (such as fieldwork, observations and interviews) away from campus?

How can PGR students work remotely?

How should I maintain contact with my Postgraduate Research Supervisor?

How will supervisory meetings be conducted for new Postgraduate Research students?

How can I complete the Introduction to Learning and Teaching in HE (ILTHE) before I start teaching?

Are there any training and development opportunities for new Postgraduate Research in the 2024/25 academic year?

See more

Mitigating circumstances

How can I submit a Personal Extenuating Circumstances (PEC) form?

Can I take a leave of absence/interruption of studies due to the impact a change of circumstances is having on my studies and learning opportunities?