Registration

Information and guidance on completing your registration for the 2024-25 academic year.

• How do I register for my course?
• When will I receive my registration e-mail?
• I have received my registration e-mail but the university e-mail account login details don't seem to be working. What do I do?
• My login details for the Student Portal don't seem to be working. What do I do?
• There is a finance issue on my Student Portal account which is stopping me from registering for my course. What does this mean?
• When will I receive my student loan?
• I have paid my tuition fees, but the payment isn’t showing on the Student Portal. What should I do?
• I am a postgraduate student in receipt of a PG Loan from the Student Loan Company but need to receive my loan before I can pay my first instalment, what do I need to do?
• A sponsor is paying tuition fees on my behalf, but the Student Portal is asking me to pay tuition fees. What should I do?
• My University scholarship discount is missing from my tuition fee balance in the Student Portal. What should I do?
• I am unable to register for my new course as the Student Portal says there is a 'Visa Hold' on my account. What do I do about this?
• I am due to start my postgraduate course soon but I haven't received my confirmation of place or registration e-mail. What do I do?
• I just finished a course with the University and have been accepted onto a new one, can I register for it through the Student Portal straight away?
• I wasn't able to complete the online part of the registration through the Student Portal before I arrived in Newcastle. Can I still do this?
• How do I get my University Smartcard?
• Do I need to bring a photo for my Smartcard to be printed?