Student Enquiries

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Student Enquiries

Student Services and Facilities

Student Services and Facilities

FAQs on campus facilities and services, your Students' Union and campus safety.

Student Services and Facilities

How can I use the Metro to travel around Newcastle?

Where can I access a study space or computer on campus?

Can I use the University Prayer Space?

I’ve noticed a fault or problem within a building or facility on campus. What do I do?

Where can I shop for food on campus?

Where can I find the opening times for catering outlets on campus?

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Library

How do I access the Library?

Can I use my digital Smartcard to enter the library?

How many books can I borrow?

How do I find books in the Library?

What happens in a one-to-one appointment with an Academic Skills tutor?

What's the difference between an appointment with an Academic Skills tutor and a member of the Library Liaison team?

How can I get the most from a one-to-one with an Academic Skills tutor?

How do I know which databases are useful for my subject?

Who are my Liaison Librarians?

Where can I find information on referencing?

Which referencing style should I use?

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Sport and Fitness

What Sport and Fitness membership options are available?

How do I become a member?

How can I pay for my membership?

Am I able to Pay As You Go without a membership?

Can I upgrade my current membership?

Where is the Sport and Fitness Centre based?

Where can I find the Sport and Fitness Centre opening hours?

How busy is the gym?

Do I have to make a booking to use the gym?

How can I see a timetable for fitness classes?

How do I make a booking for a fitness class?

What happens if a fitness class is fully booked?

Can I cancel a fitness class once I've booked?

What happens if I don't attend a booked fitness class?

How can I book a court to play sport?

I’m a member but my friend isn’t. Can they still play?

How can I book personal training sessions?

Are personal training sessions individual sessions only or can I can bring a friend?

How can I play sport competitively?

I’m an external member of staff visiting the University for one day only. Can I access the Sport & Fitness Centre facilities when I visit?

Can I register for a BUCS Universal Gym membership so I can access my home gym?

Can I still use my membership after I have graduated?

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Staying safe on campus and in the community

What is the Safezone App, and how do I access it?

What is Operation Oak?

What should I do if I, or others in my student house, feel that we are being harassed by our neighbours?