Student Enquiries

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Student Enquiries

Accommodation

Accommodation

Student accommodation FAQs including how to apply and support in University accommodation during the coronavirus pandemic.

Living in University Accommodation

Guide to Quarantine in Accommodation 2021

What should I do if my flatmate develops symptoms of Covid-19?

How do I maintain social distancing in shared accommodation?

When and where must I wear a face mask/covering in my accommodation?

What should I do if the fire alarm sounds?

Can I smoke or vape in my accommodation?

Keeping your flat clean

What should I do if I am experiencing antisocial behaviour in my accommodation?

I have lost my keys/locked myself out/my key doesn't work for my University owned accommodation. What should I do?

How do I report a fault or maintenance issue In University accommodation?

How can I get my mail or parcels?

How can I get my mail or parcels if I have to quarantine in University-owned accommodation?

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Private-sector Accommodation

How do I access support if I have concerns about my privately rented accommodation?

Collecting Belongings

How can I return my keys for my University accommodation?

How can I redirect my post?

I’m not currently residing in my accommodation, how and when can I collect my belongings?