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Student Enquiries
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Student IT FAQs
  • COVID-19 FAQs
    • Covid-19 Testing & Vaccination
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    • 2021/22 Academic Year
    • Teaching
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    • Industrial Action 2022
  • Student Services and Facilities
    • Student Services and Facilities
    • Staying safe on campus and in the community
  • Exams & Assessments for Current Students
    • Exams and Assessments 2021/22
    • Exams and Assessments
  • Accommodation
    • Living in University Accommodation
    • Private-sector Accommodation
  • Applicants and Future Students
    • Information about your course and Newcastle University
    • International Applicant FAQs
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    • Travel and VISA FAQs
  • Terms and Conditions, Regulations and Complaints
  • FAQs for Parents
  • Registration 2021-22
      Back to home
      1. Student Enquiries
      2. Student IT FAQs
      • COVID-19 FAQs
        • Covid-19 Testing & Vaccination
        • Covid-19 Advice
        • Quarantine and Self-Isolation
      • Academic Support for Current Students
        • 2021/22 Academic Year
        • Teaching
        • Research students
        • Mitigating circumstances
        • Industrial Action 2022
      • Student Services and Facilities
        • Student Services and Facilities
        • Staying safe on campus and in the community
      • Exams & Assessments for Current Students
        • Exams and Assessments 2021/22
        • Exams and Assessments
      • Accommodation
        • Living in University Accommodation
        • Private-sector Accommodation
      • Applicants and Future Students
        • Information about your course and Newcastle University
        • International Applicant FAQs
        • Admissions FAQs
        • FAQs on Applying for a Postgraduate Degree
        • Offer Holder Days
      • Student IT FAQs
      • Tuition Fees, Funding & Finance
        • Tuition Fees
        • Scholarships
        • Loans
      • Careers and Employability
      • Student Support, Health and Wellbeing
        • Support for students
        • Hate Crime, Sexual Violence, Harassment, and Discrimination
      • Travel and VISAs
        • Travel and VISA FAQs
      • Terms and Conditions, Regulations and Complaints
      • FAQs for Parents
      • Registration 2021-22

      Student IT FAQs

      Current information and guidance on student IT services.
      • How do I access the Windows Virtual Desktop (WVD)?
      • How can I access cluster PC software and University files?
      • How do I download Office365 for home use?
      • How do I connect to WiFi on campus?
      • What software can I download for free?
      • How do I submit assignments?
      • I have received an email and I'm not sure if it is from the University or not, what should I do to check?
      • Who do I contact when I have issues with Canvas?
      • How do I contact my School Office?
      • How do I connect my PlayStation in halls?
      • What are my login details for Canvas?
      • How do I access my timetable?
      • How do I upload my photo to the Newcastle University App?
      • How do I log on to the Newcastle University App?
      • For how long will I have access to my account after I leave?
      • My display name is incorrect. How do I get it corrected?
      • Can I change my email address?
      • How do I access my university email on my mobile?
      • Help, I can’t log in!
      • What is my S3P password?
      • How do I change my password?
      • What are my login details?
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      • Newcastle University
      • Contact us