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      Back to home
      1. Student Enquiries
      2. Student IT FAQs
      • COVID-19 FAQs
        • Covid-19 Testing
        • Covid-19 Advice
        • Quarantine and Self-Isolation
        • Covid-19 and Campus Safety
        • Quarantine
      • Academic Support
        • Return to Campus in 2021
        • 2020/21 Academic Year
        • Teaching
        • Research students
        • Induction
        • Graduation
        • Mitigating circumstances
      • Student Services and Facilities
        • Student Services and Facilities
        • Staying safe on campus and in the community
        • Your Students' Union
      • Exams & Assessments
        • Safety Net 20/21
        • Exam Dates and Timetable
        • Alternative Arrangements and Exam Support
        • Results and Awards
        • Exam Arrangements and Personal Circumstances
      • Accommodation
        • Applications, Room Allocation, Payments and Contracts
        • Living in University Accommodation
        • 2019/20 Returns and Belongings
        • Private-sector Accommodation
      • Registration
      • Student IT FAQs
      • Tuition Fees, Funding & Finance’
        • Tuition Fees
        • Scholarships
        • Loans
      • Careers and Employability
      • Student Support, Health and Wellbeing
        • Support for students
      • Travel and VISAs
        • Travel and VISA FAQs
        • BREXIT
      • Applicants and Future Students
        • Information about your course and Newcastle University
        • Admissions FAQs
      • Terms and Conditions, Regulations and Complaints
      • FAQs for Parents

      Student IT FAQs

      Current information and guidance on student IT services.
      • I have received an email and I'm not sure if it is from the University or not, what should I do to check?
      • Has my student data been compromised because of the ongoing IT issues at Newcastle University?
      • Has any of my saved work been lost as a result of the cyber incident at Newcastle University?
      • Is my research safe as a result of the cyber incident at Newcastle University?
      • How can I access cluster PC software and University files?
      • How do I access the Windows Virtual Desktop (WVD)?
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      • Newcastle University
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