There is no password showing in the registration email sent to me. What should I do?

Guidance for students who do not have a password in their registration email.

Contact the IT Service Desk on (0191) 208 5999 or visit the staffed IT Service Support Hubs in the Frederick Douglass Centre or Philip Robinson Library. 

All emails sent to it.servicedesk@ncl.ac.uk will be responded to during our main operating hours.

Last reviewed: 14.08.2025