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FAQs for Parents
I wasn't able to complete the online part of the registration through the Student Portal before I arrived in Newcastle. Can I still do this?
Yes – if you are arriving in Newcastle between 9 - 19 September 2025, please visit the Lindisfarne Room, Hadrian Building (9am – 5pm, including Saturday 13 and Sunday 14 September 2025) and we will be able to help you with your registration query.
From 22 September onwards, please visit the Student Services Helpdesk King’s Gate.
If you have any difficulties with the online registration process before you arrive, please email student-registration@ncl.ac.uk.
Last reviewed: 31.07.2025