I can't log onto the University app. What should I do?

Guidance for students having problems logging onto the University app.

A new and improved one-stop mobile responsive Student Portal replaces S3P (Student Self-Service Portal) and the Newcastle App.

We recommend you:

• uninstall the Newcastle App as it will no longer provide the information you need.
• create a shortcut to the new Student Portal to add to your mobile or desktop home screen for quick future access.

Find out more and watch a demo video about the new Student Portal.

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Last reviewed: 15.08.24