Find out how you can access student support services at Newcastle University.
Newcastle University is committed to providing the best student support services, advice, signposting and guidance to colleagues and students.
You may know what sort of support services you are looking for but, at what is often an overwhelming time, you may feel that you would like some help in working out where to start. Below you will find a range of student support options that are available:
All students can book an assessment appointment with the counselling team
Our student wellbeing website has a range of specialist support you may find helpful.
Pastoral Support can be accessed at firstname.lastname@example.org or by contacting the University’s Chaplaincy Team at email@example.com
Employee Assistance Programme
Postgraduate students can access support from the Employee Assistance Programme via the following mechanisms:
- Free 24 hour confidential helpline: 0800 030 5182
- Or for international calls: (this will incur a charge).
- Web portal: navigate to 'Contact us' and you will find a form to request support as well as self-help webinars and resources.
- Health Assured app (install the app onto your mobile). There is a form to request support
For all of the above you will need the following username and password:
- Username: Newcastle
- Password: University
Last reviewed: 10.01.2022