Steps to follow when you arrive in the UK.
When you arrive in the UK you should travel directly to the accommodation where you will be self-isolating.
If you use public transport to get to your accommodation, please familiarise yourself with the government guidelines for using public transport safely. If you do use public transport, cover your nose and mouth and stay 2 metres apart from other people.
Pack a face covering or scarf to cover your nose and mouth before you travel. If you have coronavirus symptoms, you will not be allowed to travel by public transport and will need to demonstrate that the accommodation where you will self-isolate is safe.
If you have a long journey within the UK to arrive at your self-isolation accommodation, you can stop overnight in safe accommodation before continuing your journey. You must self-isolate and provide the address of your overnight stop on your passenger locator form in addition to your declared accommodation address in Newcastle.
You should let us know as soon as possible if you are having to self-isolate by completing this online form.
If you have an urgent need that cannot wait until the next working day (Monday-Friday) – call us:
- Between 10am and 4pm (Monday - Friday) and 11am - 2pm (Saturday and Sunday) call the COVID Enquiry Line on 0191 222 5101
Outside of these hours call Security on 0191 208 6817 (available 24/7)