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COVID-19 FAQs
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FAQs for Parents
I live in University-managed accommodation and have been told to self-isolate but I have been for a COVID-test and it is negative, do I still need to self-isolate?
You must continue to self-isolate for 10 days if somebody in your household has tested positive.
Even if your results are negative, if somebody in your household (or social bubble), including your University-owned or managed flat, has tested positive, you must continue to self-isolate with them for 10 days.
Report : tell us that you are self-isolating through the Covid-19 reporting form, so that we can support you.
Covid support: If you have a Covid-19 related enquiry, you can contact us by email covidsupport@ncl.ac.uk or the Covid Enquiry Line on 0191 222 5101 (open 10am-2pm, Monday-Friday).
Urgent help: If you have an urgent need that cannot wait until the next working day you should call Security on 0191 208 6817 (available 24/7).