1. Student Enquiries
  2. COVID-19 FAQs
  3. Online teaching from Monday 12 October

Can I still access Student Health and Wellbeing services when the University is in Tier 3?

All Student Wellbeing and Health support services are available and are now being delivered remotely using telephone or video call. For pastoral support, please contact: pastoral.support@ncl.ac.uk

If you need ongoing therapy, please see: https://studenthealthandwellbeing.ncl.ac.uk/home.html

If you need support from any of the specialist disability teams, you can contact them via the email addresses below:

You can also find advice and student support at Newcastle on our general FAQ pages and on the Student Minds website.


If you have an urgent need that cannot wait until the next working day (Monday-Friday) – call us:

  • Between 10am and 4pm (Monday - Friday) and 11am - 2pm (Saturday and Sunday) call the COVID Enquiry Line on 0191 222 5101

Outside of these hours call Security on 0191 208 6817 (available 24/7)