What will happen if there is a confirmed case in my University-managed accommodation block?

Students have been grouped into households within their University-managed accommodation. If a student tests positive then their household will need to isolate for 10 days to prevent the spread of COVID. Support will be provided for students in self-isolation. Other flats within the block will not be affected as they are separate households. Our Residences teams will provide non-contact cleaning in communal areas for your safety. Please ensure you wear a face mask when moving around the accommodation, wash and sanitise your hands, and follow social distancing keeping 2 metres apart from others.

Report : tell us that you are self-isolating through the Covid-19 reporting form, so that we can support you.

Urgent help: If you have an urgent need that cannot wait until the next working day you should call Security on 0191 208 6817 (available 24/7).

Covid support: If you have a Covid-19 related enquiry, you can contact us by email covidsupport@ncl.ac.uk or the Covid Enquiry Line on 0191 222 5101 

Covid Enquiry Line operating hours:

  • 9am - 5pm - Mondays, Tuesdays, Thursdays & Fridays
  • 10am - 5pm - Wednesdays


Last updated: 22.03.2021