My Co-op voucher code is not working. What should I do?

If you are having a problem with your Co-op voucher, please contact the Co-op directly at

The £50 voucher is designed to help you out when you first start isolating, so you have food supplies while you're organising your regular online food delivery. In addition to the major stores (Tesco, Asda, Morrisons, and Sainsbury’s) you may also want to try  the Grainger Market which has lots of fresh produce at a student-friendly price!


If you have an urgent need that cannot wait until the next working day (Monday-Friday) – call us:

  • Between 10am and 4pm (Monday - Friday) and 11am - 2pm (Saturday and Sunday) call the COVID Enquiry Line on 0191 222 5101

Outside of these hours call Security on 0191 208 6817 (available 24/7)