I'm worried that I have been in contact with someone who has had a suspected or confirmed case of Coronavirus. What should I do?

Guidance and advice on what to do if you think you may have been in contact with someone who has coronavirus.

If you have been in close contact with someone who has a confirmed case of Covid-19, you will be contacted by NHS Track and Trace, who will advise you on the next steps.  

If someone within your household or support bubble is experiencing Covid-19 symptoms or has tested positive for Covid-19, you should self-isolate immediately for ten days. 

If you think you have been in contact with someone with Covid-19 but you have not been told to self-isolate, then you should continue to follow guidelines on social distancing. 

You can see more guidance from the NHS on when to self-isolate here


Report : tell us that you are self-isolating through the Covid-19 reporting form, so that we can support you.

Urgent help: If you have an urgent need that cannot wait until the next working day you should call Security on 0191 208 6817 (available 24/7).

Covid support: If you have a Covid-19 related enquiry, you can contact us by email covidsupport@ncl.ac.uk or the Covid Enquiry Line on 0191 222 5101 

Covid Enquiry Line operating hours:

  • 9am - 5pm - Mondays, Tuesdays, Thursdays & Fridays
  • 10am - 5pm - Wednesdays


Last updated: 22.03.2021