How do I collect my BRP card if I am in quarantine/self-isolation?

Guidance on how to collect a BRP Card.

If you require a BRP Card, you are normally required to collect this within 10 days of arrival to the UK. The collection time has been extended in recognition of the fact that many students will need to quarantine/self-isolate when they arrive to the UK for the new semester. You will need to collect this as soon as you complete your quarantine. 

If you have to leave your house to post your Covid-19 testing kits, you should use a post-box, and not use this as an opportunity to collect your BRP card from the Post Office.


You should not collect your card until you have completed your quarantine period.

The UKVI will issue replacement BRP cards without a fee if cards are returned to them. 


Report : tell us that you are self-isolating through the Covid-19 reporting form, so that we can support you.

Urgent help: If you have an urgent need that cannot wait until the next working day you should call Security on 0191 208 6817 (available 24/7).

Covid support: If you have a Covid-19 related enquiry, you can contact us by email or the Covid Enquiry Line on 0191 222 5101 

Covid Enquiry Line operating hours:

  • 9am - 5pm - Mondays, Tuesdays, Thursdays & Fridays
  • 10am - 5pm - Wednesdays


Last updated: 21.04.2021