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How can I get my mail or parcels?

Helpful information about receiving your mail or parcels at University accommodation.

There are different methods of delivery depending on your accommodation.

Where there are letterboxes within the front door, the postal worker will deliver all letters and small parcels direct to your flat. Where letterboxes are located in a central location, the postal worker will deliver all letters and small parcels direct to your letterbox.

The delivery person will attempt to deliver larger parcels to your flat, however if no one is around, reception may take the parcel in on your behalf; though some companies will take the parcel back to their depot and leave a card explaining how you can retrieve it.

In hall-style accommodation, or where there is a high volume of parcels, these will be delivered to your reception. All parcels accepted at reception are logged via an electronic parcel management system and an automated email is sent to the recipient with collection details. Parcels can be collected during reception opening hours, and you will need to bring your University smartcard with you.

Find out more about post and parcels.

 

Last reviewed: 22.08.2023